QuietStream Financial

UI/UX Lead

US-NC-Charlotte | US-NC-Raleigh
# of Openings


Summary/Objective of Position:



Investor Management Services (IMS), the leading Software-as-a-Service (SaaS) company targeting the commercial real estate industry, is looking for a proven, Lead UX/UI Designer that will play a senior role on our Product Team.


Our platform enables commercial real estate investment sponsors to proactively manage their investors, investments and properties. It is a game changer for their businesses! The platform provides both a front-end solution for investors to see their real estate investments as well as a back-end solution for sponsors to manage their information.


We are a well funded startup that is growing fast with a team that has a history of building successful companies.  Our software is complex, but if you thrive in simplifying complexity, keep reading.



As the Lead UX/UI Designer at IMS, you must be passionate about solving complex customer problems with the understanding that Commercial Real Estate is an underserved market as it relates to innovative technology.  Providing innovative and intuitive prototypes and designs based on proven techniques and actionable intelligence are key.  Ability to identify opportunities for change and to ideate on design concepts are a must.

In this role you will:

  • Lead and administer the user experience and creative direction for the IMS software platform.
  • Collaborate with product management, developers and junior design members on research activities, strategy sessions, ideation, design, and testing of new product concepts and road map priorities
  • Build empathy and be an advocate for customers through participation in human-centered research and design
  • Translate user needs, style guides, and requirements into simple solutions for complex problems. Ability to ask relevant questions of other functions in the company to ensure the ultimate problem is solved
  • Leverage analytic tools to measure success, present opportunities, and support decision-making
  • Utilize Lean and Agile methodologies
  • Present research findings and design concepts to product management, customer success, development, and external clients
  • You will collaborate across multiple teams to ensure continuity across all customer touch points. You will integrate multiple considerations including business goals, interaction best practices, brand standards, and technology constraints
  • Be a leader and mentor; you’ll challenge, grow and mentor junior design members and contribute to fostering a collaborative team spirit
  • Continuously look to streamline product design process focusing on the end user, both internal and external


Competencies for Success in This Role:

  • You are A level talent – an exceptional UX/UI designer focused on simplying complexity for our customers and one who works well with others.
  • You are a self-starter with strong work ethic, common sense, and a positive attitude. Thrives in a transparent, high growth startup environment including constantly looking at ways to make your team and whole company more effective.
  • You have excellent written and oral communication skills.
  • You work well with other teams in the organization.
  • You have great attention to detail. You take a results driven approach to problem solving.

Required Education and Experience:

  • Bachelor's degree in Information Design, Human Factors, Graphic Design or related discipline preferred. Five or more years of applied experience in experience design
  • 5+ years of experience with user experience (UX) and user interface design
  • 5+ years of experience designing digital products with an emphasis on financial applications
  • 4+ years of experience creating prototypes
  • 3+ years of experience leading and managing other designers
  • 3+ years’ experience with standard digital design and agile tools (e.g. InVision, Sketch, Balsamiq, Adobe Illustrator, Photoshop, Jira, etc.)
  • Working knowledge of HTML and CSS
  • Collaborative approach to work. You thrive in working cross functionally. 

Preferred Qualifications

  • Experience with B2B SaaS applications
  • Experience in software startups


Please apply and take the assessment at: http://bit.ly/2wbBuVi


AAP/EEO Statement: Investor Management Services, LLC is an equal opportunity employer.



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